Job Pending & Package Activation
When you post a job on Hire22.ai, it goes through an activation check before going live. If your job is still showing as Pending, it usually means your package or credits are inactive.
Understand why your job is pending and how to activate your package to get your jobs live and start matching with candidates.
Understanding Job Pending Status
When you post a job on Hire22.ai, it may show as "Pending" status. This typically occurs when:
Package Status
- No Active Package: You haven't activated a package or purchased credits yet
- Expired Package: Your previous package has expired and needs renewal
- Insufficient Credits: You need a minimum balance to keep jobs active
Jobs in Pending status will not be visible to candidates, and SARA AI will not begin matching until your package is activated. Make sure to activate your package promptly to start receiving candidate confirmations.
How Can I Activate My Package?
You can easily activate your package from your Hire22.ai dashboard. Follow these simple steps:
Go to your Dashboard
Log in to your Hire22.ai employer account and navigate to your main dashboard. You'll see your current package status and job listings here.
Click on the "Upgrade" button
Look for the "Upgrade" or "Activate Package" button in your dashboard. This is typically located in the header, sidebar, or within your account settings section.
Choose a plan that fits your hiring needs
Browse through the available packages and select one that matches your hiring requirements. Consider factors like:
- Number of job postings you need
- Expected number of candidate unlocks
- Credit allocation for your hiring volume
- Package validity period
Complete the payment or activation process
Follow the secure payment process to activate your chosen package. Hire22.ai supports multiple payment methods including:
- Credit/Debit Cards
- UPI
- Net Banking
- Digital Wallets
Choosing the Right Package
Select a package based on your hiring needs and volume:
- Starter Plan: Best for small teams hiring 1-3 positions
- Growth Package: Ideal for growing companies with regular hiring needs
- Enterprise Plan: Perfect for large organizations with high-volume recruitment
- Pay-as-you-go: Purchase credits on demand without long-term commitments
Frequently Asked Questions
Why is my job still pending after payment?
If your job remains pending after successful payment, it may take a few minutes for the system to process. If it persists beyond 30 minutes, contact support@hire22.ai with your transaction details.
Can I activate my package later?
Yes, you can create job posts and activate your package anytime. However, your jobs will remain in Pending status until you activate a package. We recommend activating early to start getting candidate matches immediately.
What happens when my package expires?
When your package expires, existing jobs will move to Pending status and new jobs cannot be posted. You can still view unlocked profiles and manage existing candidates, but you'll need to renew or upgrade to continue posting new jobs.
Can I upgrade my package mid-cycle?
Absolutely! You can upgrade your package anytime. The new credits and benefits will be added to your account immediately, and any remaining credits from your previous package will be retained.
Do I need a package to view matching profiles?
You need an active package for SARA AI to start matching candidates. Without an active package, your job stays in Pending and no matching occurs.