Communication

Notification Preferences

Stay informed about important hiring activities with customizable notifications. Configure when and how you want to receive updates across email, browser, mobile, and SMS channels.

Accessing Notification Settings

Manage your notification preferences from multiple locations:

  • Go to Settings > Notifications
  • Click your profile avatar > Notification Preferences
  • Click the bell icon > Settings (gear icon)

Types of Notifications

Hire22.ai sends notifications for various hiring activities. You can customize each type independently:

Application Notifications

  • New Application Received: When candidates apply to your jobs
  • Application Status Change: When application moves through stages
  • Application Withdrawn: When candidates withdraw their application
  • Application Deadline: Reminders for time-sensitive applications

Message Notifications

  • New Message: When candidates send you messages
  • Message Reply: When candidates respond to your messages
  • Unread Messages: Daily digest of unread messages
  • Message Mentions: When team members @mention you

Interview Notifications

  • Interview Request Accepted: When candidate confirms interview
  • Interview Request Declined: When candidate declines interview
  • Interview Reminders: Upcoming interview alerts (24hr, 1hr before)
  • Interview Rescheduled: When interview time changes
  • Interview Cancelled: When interview is cancelled

Job Activity Notifications

  • Job Published: Confirmation when job goes live
  • Job Expiring Soon: Warning before job expires
  • Job Expired: When job reaches end date
  • Low Application Rate: If job isn't getting applications
  • Job Performance: Weekly performance summaries

Team Notifications

  • Assigned to You: When conversations or tasks are assigned
  • Team Comments: When team members comment on applications
  • Collaboration Updates: Changes from team members

System Notifications

  • Account Security: Login alerts, password changes
  • Subscription Updates: Billing, plan changes, renewals
  • Platform Updates: New features and improvements
  • Maintenance: Scheduled downtime notices
Recommended Settings

Enable immediate notifications for new applications and messages. Set job performance and team updates to daily digest to avoid notification overload.

Notification Delivery Channels

Choose how you want to receive each type of notification:

In-App Notifications

Notifications displayed in the Hire22.ai platform:

  • Appear in notification center (bell icon)
  • Badge count shows unread notifications
  • Persist until you mark them as read
  • Grouped by type for easy scanning
  • Click to navigate directly to relevant content

Email Notifications

Receive notifications via email:

  • Sent to your registered email address
  • Choose real-time or digest frequency
  • Customizable email frequency per notification type
  • Professional email templates
  • Direct links to take action

Email Frequency Options:

  • Real-time: Immediate email for each event
  • Hourly Digest: Bundled updates every hour
  • Daily Digest: Once-daily summary (choose time)
  • Weekly Digest: Weekly summary (choose day and time)
  • Never: Disable email for this notification type

Browser Push Notifications

Desktop browser notifications (Chrome, Firefox, Safari):

  • Pop-up notifications on your desktop
  • Work even when browser is in background
  • Click notification to open Hire22.ai
  • Must grant browser permission first
  • Respects Do Not Disturb settings

Mobile Push Notifications

Notifications on the Hire22.ai mobile app:

  • Push notifications to your phone/tablet
  • Tap notification to open app
  • Badge count on app icon
  • Customizable per-device settings
  • Respects device notification settings

SMS Notifications

Text message alerts for critical updates (Professional/Enterprise plans):

  • Reserved for urgent notifications only
  • Interview reminders and urgent messages
  • Sent to registered mobile number
  • Limited to prevent SMS spam
  • Standard SMS rates may apply
Avoid Notification Fatigue

Too many notifications can be counterproductive. Start with essential notifications only, then add more as needed. Use digest options for non-urgent updates.

Configuring Your Preferences

Navigate to Notification Settings

Go to Settings > Notifications to access the notification configuration page.

Choose Notification Type

Select the category you want to configure (Applications, Messages, Interviews, etc.). Each category lists specific notification events.

Select Delivery Channels

For each notification event, toggle on/off your preferred delivery channels:

  • In-App (always recommended)
  • Email (choose frequency)
  • Browser Push
  • Mobile Push
  • SMS (if available)

Set Frequency Preferences

For email notifications, choose how often you want to receive them:

  • Urgent items: Real-time
  • Important items: Hourly or real-time
  • Updates: Daily digest
  • Low priority: Weekly digest

Save Changes

Click "Save Preferences" at the bottom of the page. Changes take effect immediately.

Quick Notification Actions

Do Not Disturb Mode

Temporarily pause all notifications:

  1. Click bell icon > "Do Not Disturb"
  2. Choose duration:
    • 1 hour
    • Until tomorrow
    • Custom time range
    • Indefinitely (until manually disabled)
  3. Notifications pause but don't disappear - review when ready
  4. Critical alerts (security) still come through

Quiet Hours

Set daily quiet hours when notifications are muted:

  1. Go to Notification Settings
  2. Enable "Quiet Hours"
  3. Set start time (e.g., 8:00 PM)
  4. Set end time (e.g., 8:00 AM)
  5. Choose which days this applies
  6. Notifications during these hours are held and delivered when quiet hours end

Snooze Notifications

Temporarily silence specific notification types:

  • Click on notification in notification center
  • Click "Snooze"
  • Choose snooze duration (1hr, 4hr, 1 day, etc.)
  • Automatically re-enables after duration

Notification Profiles

Create and save different notification configurations for different scenarios (Enterprise plans):

Default Profiles

  • Active Recruiter: All notifications enabled, real-time
  • Moderate: Essential notifications only, some digests
  • Minimal: Critical notifications only
  • Vacation Mode: Emergency notifications only

Custom Profiles

Create your own notification profiles:

  1. Configure notifications as desired
  2. Click "Save as Profile"
  3. Name your profile
  4. Switch between profiles anytime

Use Cases:

  • High-volume hiring periods
  • After-hours/weekend preferences
  • When handling specific projects
  • Team member coverage

Managing Received Notifications

In-App Notification Center

Access all notifications by clicking the bell icon:

  • View all unread notifications
  • Mark individual or all as read
  • Delete notifications you don't need
  • Click to navigate to relevant content
  • Filter by type or date

Email Notification Management

Control email notifications:

  • Unsubscribe links in every email
  • One-click to adjust frequency
  • Email preferences link in footer
  • Respects email client unsubscribe
Important Notifications

Some critical notifications (security alerts, billing issues) cannot be completely disabled to ensure account security and service continuity.

Troubleshooting Notifications

Not Receiving Notifications

Email notifications not arriving:

  • Check spam/junk folder
  • Verify email address in profile settings
  • Confirm notifications are enabled for that event type
  • Check if email provider is blocking (whitelist noreply@hire22.ai)
  • Verify you haven't unsubscribed

Browser push not working:

  • Check browser notification permissions
  • Ensure Hire22.ai is allowed in browser settings
  • Verify browser supports notifications
  • Try re-enabling in Settings > Notifications

Mobile push not working:

  • Check device notification settings
  • Ensure app has notification permission
  • Verify you're logged into the app
  • Check Do Not Disturb isn't enabled
  • Try reinstalling the app

Too Many Notifications

If you're overwhelmed by notifications:

  1. Enable Do Not Disturb temporarily
  2. Switch to digest frequencies for non-urgent types
  3. Disable less important notification types
  4. Use Quiet Hours for off-work times
  5. Consider the "Moderate" or "Minimal" profile

Notification Best Practices

Prioritize Critical Alerts

Enable real-time notifications for new applications and candidate messages. These require quick responses to maintain candidate engagement.

Use Digests for Updates

Job performance, team updates, and system news work well as daily or weekly digests to reduce notification clutter.

Set Quiet Hours

Configure quiet hours to maintain work-life balance. Candidates understand business hours and won't expect immediate after-hours responses.

Review Regularly

Audit your notification settings quarterly. Adjust based on what's actually useful and what's creating noise.

Don't Disable Everything

Some notifications are essential for effective recruiting. At minimum, keep new applications and messages enabled to stay responsive.

Frequently Asked Questions

Can I have different notification settings on different devices?

Email and in-app notifications are universal. However, browser and mobile push notifications can be controlled independently per device through each device's settings.

Will candidates know if I have notifications disabled?

No, your notification preferences are private. Candidates don't see whether you have notifications enabled or disabled.

Can I get notifications for specific jobs only?

Yes! In notification settings, you can configure per-job notification preferences. This is useful for high-priority positions that need immediate attention.

What's the difference between snooze and Do Not Disturb?

Snooze temporarily disables a specific notification type. Do Not Disturb pauses all notifications. Both are temporary and automatically re-enable after the set duration.

Communication Notifications Alerts Preferences
Previous Managing Your Inbox
Next Profile Settings